Refund Policy

Your 30-Day Return and Exchange Window

The store offers a 30-day no-reason return and exchange period measured from delivery. As an additional detail, begin the process by contacting us for authorization before mailing anything back. To keep expectations clear, this guidance summarizes timing, responsibility, and support for returns and exchanges; the key details remain visible together. Customers do not bear approved return-shipping charges. As an additional detail, munchkin covers those costs for change-of-mind returns, exchanges, damaged or defective goods, and incorrect or incomplete shipments. When reasonably possible, include the item, its components, and original packaging. Within this process, inspection handling beyond what is reasonably necessary may affect a remedy only where applicable law allows, and non-waivable consumer rights remain intact.

No-Reason Return Exclusions

The following are excluded from discretionary returns where lawful: made-to-order goods, clearance or Final Sale items, gift cards, and opened products whose intimate or hygiene-sensitive nature prevents resale. Customers retain all applicable rights for faulty, damaged, misdescribed, incorrect, or incomplete goods despite these discretionary-return limits. To help customers act with confidence, the points below define our approach to return exclusions and the available next steps; related information stays organized in one place.

Completing an Approved Return

After delivery to our return location and inspection, the result is confirmed. In the same context, approved refunds are initiated to the original payment method within 5–10 business days, subject to separate bank processing. To explain the customer journey plainly, this guidance summarizes timing, responsibility, and support for refunds and cancellations; the available remedy remains straightforward. Contact us promptly to cancel before dispatch. Within this process, a shipped order is handled under the return terms set out here. Our default authorized-return address is 760 Park Ave, Phillipsburg, New Jersey, 08865, United States. For a complete understanding, contact our team at support@munchkinbreeze.shop or 512-771-8679 for approval and shipping directions before using it.